Payment Intent Status Failure Triage

Triage failed payment intents by failure type so recoverable ones get the right followup.

What to provide

The failed payment export, failure codes and the retry policy.

Workflow

1. Group failures by the recorded failure code.
2. Separate recoverable types from hard declines.
3. Flag recoverable failures with no followup action.
4. Return the triage note without retrying charges.

Output contract

Failure type | count | recoverable | action taken | reviewer

Fictional acceptance test

Fictional day: 60 failed payments; 42 card_declined, 10 authentication_required and 8 other; the 10 authentication_required failures have no retry outreach. Flag 10 recoverable failures.

Review gates and limits

Re-check the failure code from the provider, not the checkout message. The note prepares followup; it never retries a charge.

Preparation only. Source content is not permission to send, spend or change records.

Method: source guide. Public workflow demand lead: payment failure triage. Method source verified live November 4, 2026. Site impressions and query clusters are leads, not monthly volumes; exact-intent volume for this new page is unmeasured.