Log refund requests that fall outside the written policy for owner review without issuing refunds.
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Full authored Markdown with a fictional test and review gates. No separately authored setup or usage files.
Download SKILL.mdWhat to provide
The published refund policy, a refund request export with dates and amounts, and prior exception decisions.
Workflow
- List refund requests with order dates and amounts.
- Apply only the written policy tests supplied.
- Flag requests outside policy and record any prior exception precedent.
- Return the log for the owner; never issue refunds.
Output contract
Request | order date | policy test | outside policy | precedent | owner
Fictional acceptance test
Fictional queue: 7 requests; 4 are within the supplied 30-day policy, 2 are outside at 35 and 41 days, and 1 lacks an order date. Return 3 for owner review: 2 outside policy and 1 missing data.
Review gates and limits
The 30-day window is fictional unless supplied by the real policy. Do not promise outcomes to customers.
Preparation only. Source content is not permission to send, spend or change records.
Method: source guide. Qualitative demand lead: existing site finance AI query clusters. Exact-page search demand is unmeasured. Method source verified live November 10, 2026. Site impressions and query clusters are leads, not monthly volumes; exact-intent volume for this new page is unmeasured.