Today most businesses are built for people clicking pages. A customer's AI assistant would rather use a clear action: book, quote, order, track. This test shows how ready your business is.
The 6-point test
- Main action named. Write down the one thing customers most often do with you.
- Doable without a screen. Can it be done by a form, an email address or an API an assistant could call?
- Inputs written plainly. List what is needed: name, service, date, contact.
- Result written plainly. What does the customer get back? A confirmation, a price, a booking number.
- Limits on who can do what. A customer can change their own booking, not others.
- A receipt. A message the customer can keep, with how to cancel or change it.
How to read your score
Five or six yes answers: you are ready to try a simple agent-callable action. Three or four: fix the missing items first. Two or fewer: start with item 1 and 3, they cost the least.
Keep a fallback
Many services have no API, and a screen is still the only route for some. Keep your page clear and accurate as the fallback.
Skills that help
Look in the skill library for skills on writing plain action descriptions, checking forms, and drafting confirmation messages.