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Setup guide

Customer Discovery Agent for Grok - reads every interview for you

The free Customer Discovery Agent runs on Grok as three plain-text files: set it up once in a Grok Skill or Bot, approve a sample-data test, then trigger each run with the usage prompt and this run's inputs.

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What the Customer Discovery Agent does

If you work inside X or Grok's apps, this agent becomes a standing Skill there. It turns interview notes into structured evidence themes: quote, theme, contradiction and follow-up question per interview, without inventing validation.

Discovery value leaks between the interview and the write-up. This assistant structures every interview into quotes, themes and contradictions the same day, and keeps the running synthesis honest with the evidence attached. Your next update says what customers said - with the quotes to back it.

Where the Included files go in Grok

Attach the Included files to a chat or build a Grok Skill/Bot with skill.md as the standing expertise, then run the setup prompt and approve the fictional-data test. Skills keep the rules persistent between asks.

What a run looks like on Grok

A run looks like this: you invoke the Skill with this run's inputs, and Grok works through customer-discovery. The output - it turns interview notes into structured evidence themes: quote, theme, contradiction and follow-up question per interview, without inventing validation - comes back for your review, and with Grok's Office document generation it can arrive as a formatted file.

Setup, step by step

  1. Create a Grok Skill (or custom Bot) and name it after the job (for example: customer discovery).
  2. Load skill.md as the standing expertise and setup-prompt.txt as the setup instructions.
  3. Run the setup; the agent runs customer-discovery on fictional sample data first - approve that test before real work.
  4. For each real run, ask with usage-prompt.txt and this run's inputs. Skills keep the rules persistent between asks.

Honest limits on Grok

Grok's features differ between X, the standalone apps and the API, and some sit behind paid tiers - check xAI's current docs for what your plan includes.

Questions people ask

Does the Customer Discovery Agent work on Grok?

Yes - the agent is three plain-text files, and on Grok they live in a Grok Skill or Bot. The four setup steps below are the whole job: Create a Grok Skill (or custom Bot) and name it after the job (for example: customer discovery). Then load skill.md as the standing expertise and setup-prompt.txt as the setup instructions.

What does the Customer Discovery Agent produce on Grok?

It turns interview notes into structured evidence themes: quote, theme, contradiction and follow-up question per interview, without inventing validation.. Grok can return it as a generated Office document or plain text you paste into your Sheet. Every run waits for your approval before anything is sent, spent, published or scheduled.

Is this affiliated with Grok?

No. AI Agent Skills is an independent store. We are not affiliated with, endorsed by, or sponsored by Grok or its makers. Platform names belong to their owners; capabilities change, so check Grok's current documentation.

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AI Agent Skills is an independent store, not affiliated with Grok or its makers. Platform names belong to their owners.