What the Customer Discovery Agent does
With OpenClaw, this agent meets you in the chat app you already live in. It turns interview notes into structured evidence themes: quote, theme, contradiction and follow-up question per interview, without inventing validation.
Discovery value leaks between the interview and the write-up. This assistant structures every interview into quotes, themes and contradictions the same day, and keeps the running synthesis honest with the evidence attached. Your next update says what customers said - with the quotes to back it.
Where the Included files go in OpenClaw
Drop the Included files into your OpenClaw workspace and point it at skill.md, then run the setup prompt over your usual chat channel. OpenClaw keeps its workspace persistent, so the agent's rules survive between asks, and its approval style matches the agents' stop-at-human-gates design.
What a run looks like on OpenClaw
A run looks like this: you message OpenClaw on your usual channel with this run's inputs, and it works through customer-discovery from the workspace skill. The output - it turns interview notes into structured evidence themes: quote, theme, contradiction and follow-up question per interview, without inventing validation - comes back in chat for your approval.
Setup, step by step
- Drop
skill.md,setup-prompt.txtandusage-prompt.txtinto your OpenClaw workspace and point it at the skill file. - Run the setup prompt over your usual chat channel (WhatsApp, iMessage, Slack, Telegram, Discord).
- The agent runs
customer-discoveryon fictional sample data first - approve that test before real work. - OpenClaw keeps its workspace persistent and its approval style matches the agent's stop-at-human-gates design: each real run is one message with this run's inputs.
Honest limits on OpenClaw
OpenClaw is self-hosted open-source software: you are responsible for your own install, keys and updates. Read its security docs before connecting real accounts.
Questions people ask
Does the Customer Discovery Agent work on OpenClaw?
Yes - the agent is three plain-text files, and on OpenClaw they live in your OpenClaw workspace. The four setup steps below are the whole job: Drop skill.md, setup-prompt.txt and usage-prompt.txt into your OpenClaw workspace and point it at the skill file. Then run the setup prompt over your usual chat channel (whatsapp, imessage, slack, telegram, discord).
What does the Customer Discovery Agent produce on OpenClaw?
It turns interview notes into structured evidence themes: quote, theme, contradiction and follow-up question per interview, without inventing validation.. OpenClaw delivers it in your chat channel; you approve before anything is used. Every run waits for your approval before anything is sent, spent, published or scheduled.
Is this affiliated with OpenClaw?
No. AI Agent Skills is an independent store. We are not affiliated with, endorsed by, or sponsored by OpenClaw or its makers. Platform names belong to their owners; capabilities change, so check OpenClaw's current documentation.
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AI Agent Skills is an independent store, not affiliated with OpenClaw or its makers. Platform names belong to their owners.