How-to guide · Checked November 10, 2026

How to Use Refund Policy Exception Log With ChatGPT

Preparation-only workflow using reviewed files and explicit outputs. Uploading Markdown is reference context, not a native skill installation or permission to act.

Log refund requests that fall outside the written policy for owner review without issuing refunds.

1. Read the workflow and source

Open the complete free skill and authored Markdown download, its inputs and review gates. Read ChatGPT project documentation for current file, plan and privacy limits. Account access is not tested here.

2. Start with approved reference files

Create a separate conversation or project for this one job. Upload the public Markdown as reference if your account supports files. This is not a plugin installation. Do not mix clients or place credentials and private records into a reusable setup instruction.

3. Run the fictional acceptance test

Fictional queue: 7 requests; 4 are within the supplied 30-day policy, 2 are outside at 35 and 41 days, and 1 lacks an order date. Return 3 for owner review: 2 outside policy and 1 missing data.

4. Use a narrow request

Use the attached Refund Policy Exception Log as reference. Work only on the fictional inputs in the acceptance test. Return Request | order date | policy test | outside policy | precedent | owner. Show arithmetic and unknowns. The 30-day window is fictional unless supplied by the real policy. Do not promise outcomes to customers. Do not send, spend, change records or contact anyone.

5. Review before real data

Check each source row, unchanged original value, missing fact and arithmetic. A successful fictional result is a readiness check, not proof of real-account compatibility. Only then use authorized minimum-necessary real exports, confirm retention/access and ask the responsible owner to review the result.

Where this guide stops

No sending, sharing, ledger/CRM changes, account sign-in or spending is authorized by this guide. A separate request and the required approval govern real actions. Keep an evidence copy of the input version and reviewed output.

Checked November 10, 2026. Demand lead follows the published workflow topic; exact guide query volume is unmeasured. AI Agent Skills is independent of the named assistant maker.